Appointment TimesAppointments at 40 Valley Hill, LoughtonMonday - 10am to 12pm and 6.45pm to 9pmTuesday – 6.45pm to 9pmWednesday – 10am to 12pm and 6.45pm to 9pmThursday - 10am to 12pm and 7pm to 8.30pmFriday – CLOSED Saturday - CLOSEDSunday - CLOSEDYourfirstsessionwillincludeaninperson15-20minuteconsultationandatextreminderwillbesentatleast24 hoursbeforeyourtreatment.Yourfirstappointmentwillbeconfirmedbyemailwithattacheddocumentscontaining importantinformationaboutcontraindications,cancellations,dataprotectionandaftercareadvice.Pleasereadthis carefully and contact me prior to your treatment if you have any questions. Home visits are currently not available.To book your appointment or for further information click herePlease note:• Missed appointments or cancellations with less than 24 hours notice will be charged at the full rate.• Male clients can only be seen if referred by an existing client.•AsIamoftenworkingandnotalwaysavailabletotakeyourphonecalls,pleaseleaveamessageor voice-mail. Your calls are important to me andIwillmakeeveryefforttocontactyouassoonasI can.Tel - 0208-508-4144 or 07572-181582. Click here for full contact and address details.Cancellations & Late Arrivals PolicyMy cancellation policy has been revised and updated with effect from November 2022.Duetoincreasingandfrequent,lastminutecancellations,I’veoftenbeenunabletofilltheseslots.Asmanyofyou know,thereisoftena2to4weekwaitformyeveningappointmentsandalthoughIhaveacancellationwaitinglist it’sstillverydifficulttofindreplacementsatshortnotice.Tokeepmybusinessviableinthesefinanciallychallenging times and to avoid increasing my prices I will have to enforce charges for late cancellations and no shows.Ifappointmentsaremissedorcancelledonthedayorwithlessthan24hoursnoticethenyouwillbechargedfor thefullcostofyourmissedtreatment.Ifyouhavepaidforacourseoftreatmentsthenthiswillresultinthelossof thattreatment.IncaseswheretherearerepeatedcancellationsIwillsuggestthatclientswaituntiltheyareableto commit to regular treatments before re-booking.IknowtherewillalwaysbeemergenciesandIwilltrytobesympathetictowardsthesebutpleasejustgivemea call24hoursbeforeanappointmentifyou’reinanywayunsureastowhetheryou’llbeabletoattendandwecan easilyrescheduleatnoadditionalcost.Itrytobeasflexibleaspossibleandworkonthebasisofmutualtrustsoif anemergencyoccursandIneedtocancelorchangeyourappointmentthenIwilldomyutmosttocontactyou within the required time.IfyouarrivelateforabookedsessionIwillendeavourtohonourthefullsessioniftimepermits.IfIhaveanother commitmentorbookingafterwardsandIhavetoreducethelengthofyoursessionthenyouwillstillberequiredto pay the full treatment cost.Whilstthesepoliciesarenotnicetoimplementandenforce,I’vebeenleftwithnochoiceifI’mtoensurethe viability and survival of my small business.Thank you for your understanding.Link to full Privacy Statement